Rachel crunches numbers, submits payments, deals with HR issues, and also has to put up with the CEO 24/7. Her eye for detail makes her the best person to act as a steward of agency dollars. Rachel joined us in 2009 “just to help out,” but we haven’t been able to do without her since. Before joining Spiro & Associates, she ran one of the largest commercial insurance firms in Southwest Florida — Risk Management Insurance.